Carers and those who receive care and support in Wales share their experiences in new report
Measuring the Mountain (MtM), a unique initiative gathering people’s experiences of social care throughout Wales, will share their findings today (Wednesday 27 March).
The report is the first of its kind and will shed light on how social care really feels for carers and people who are receiving care and support.
Funded by Welsh Government, MtM has collected close to 500 personal stories from across Wales about social care that reveal the complex, vulnerable and important relationships people have when they are carers or need care and support.
The Citizen’s Jury, hosted by MtM in September 2018, explored some of the key themes that emerged from the stories to understand more about the early impact of the Social Services and Well-being (Wales) Act 2014. You can read the full Measuring the Mountain Report here: http://mtm.wales/resources.
Fifteen recommendations were produced that made clear the need for straightforward, easy interactions with social care providers. The need to value and support carers, and the importance of collaborative approaches at all levels of the sector.
On Wednesday, March 27, The Deputy Minister for Health and Social Services, Julie Morgan will officially launch the report at the Pierhead Building in Cardiff Bay. The event hosted by MtM will see members of the public and organisations who were involved in the project attending.
The Deputy Minster, for Health and Social Services, Julie Morgan said:
“This is an important piece of work with a unique approach that has never before been undertaken in the social care sector in Wales.
“Measuring the Mountain has been a collaborative approach which has proven vital to hear the voices of those engaging with the sector. I very much welcome the report, which provides us with clear evidence of where we are now and what needs to be done next.”
MtM’s activity over the last 12 months has highlighted elements of social care that are working well, as well as areas that require improvement and these findings will help inform the three year evaluation of the Act being undertaken by a team from the University of South Wales.
Project Manager of MtM, Katie Cooke, said:
“We have focused on the experiences of people engaging with social care, and while we have been able to make recommendations based on this information, many issues and themes now need to be explored from the side of social care providers and their staff, so that concerns within the sector can be understood, and addressed, from all sides”
The successful implementation of the Act will take time and, with the increasing pressures on social care, understanding exactly what’s needed by those who are accessing it, will help ensure resources are focused in the best places. For full details on the findings of Measuring the Mountain visit their website www.mtm.wales / www.mym.cymru
One of the jurors was Sara Flay, CEO of Legacy International, a social enterprise which aims to help people and organisations develop through mentoring and coaching.
“Having worked with many not-for-profit organisations who work with disabled people, I was really keen to be part of this project.
It has been a massively positive educational experience, which has brought real value to what we do. A lot of our work has shifted more towards health and social care, which wasn’t an area we had touched upon before.
We have now formed a think tank, trying to ask more thought provoking questions about what matters to disabled people, alongside the inclusivity training we deliver to encourage companies to be more aware of disability, and our employment of people with disabilities and lifelong conditions.
The Measuring the Mountain project allowed us to identify areas of the Social Services and Well-being (Wales) Act that are failing. Third sector groups have such a lot of support to offer local authorities in areas where resources may be lacking, and if the report’s recommendations are put in place, some fantastic improvements will be made for disabled people.”