Calls for Expression of Interest
Social research – service user and carer involvement and representation, Cwm Taf Morgannwg.
CALL FOR INTEREST
A Cwm Taf Morgannwg Service User and Carer project group, with support from the
Together for Mental Health Partnership Board are soliciting proposals from individual
consultants and consultancy firms to conduct research on service user and carer involvement
On 1 April 2019 Cwm Taf University Health Board changed became Cwm Taf Morgannwg University
Health Board (UHB) as it took responsibility for providing healthcare services for people within the
Bridgend County Borough area. As a result of the transition there are now two providers who currently
host the Together For Mental Health Partnership Board Service User and Carer Representative role.
Such organisations operate under very different structures and include:
- Hafal, who support Service User and Carer Representatives within Bridgend County Borough
- Interlink, who support Service User and Carer Representatives within Rhondda Cynon Taff
and Merthyr Tydfil County Borough areas.
BackgroundA Service User and Carer Representatives Task and Finish group was set up to work in co-production
with Service User and Carer Representatives, Local Authorities, Cwm Taf Morgannwg University Health
Board and Third Sector colleagues to develop a Together For Mental Health Partnership Board Service
User and Carer Representatives framework.
The aim is to ensure that there is a consistent approach to service user / carer representative involvement, recruitment, support and development.
Experience has demonstrated that service user and carer involvement and representation is very challenging. This includes service user / carer capacity; the connection and communication representatives have with service and user carers; the complexity of partnerships and public services; there is no operating framework to follow; and there is no clear clarification of what the Together For Mental Health Partnership Board expect of the representatives role.
Expected Deliverables and Timeframe
The consultant is expected to commence the assignment in September and to complete this assignment within a maximum of 30 working days which can be spread over two months. The following will be the expected deliverables;
|PHASE ONE – Preparation||Milestone||Timeframe|
|PARTICIPATE IN ROUNDTABLE AND DOCUMENTARY REVIEW
Review key points and recommendations from roundtable. Amend study objectives and timetable based on these inputs.
|Prepare short briefing presentation to be shared with stakeholders.|
|PHASE TWO – Execution|
|FIELDWORK / DATA COLLECTION
Field work starts across region, data collection & interviews.
|Summary of interviews.|
|SUBMISSION OF DRAFT REPORT
Submission of the draft report and recommendations, receive and respond to verbal and written feedback from Panel.
|PHASE THREE – Final submission|
|Submission and presentation of the final report with recommendations.||Report / presentation|
Skills, Experience, Competence of Consultant
Eligible candidates for this call are all interested individuals and organisations (consultants, think-tanks, third sector / service user led organisations, educational bodies, etc) with relevant experience in social science research, especially in relation to service user involvement.
Desireable Qualifications for consultant/s:
Academic qualifications for individuals eligible to conduct this research are a masters degree or equivalent (5 year university degree) in economics, political sciences, public administration, law, social sciences or other related fields. A doctoral degree in the fields identified above will be of added advantage. Direct experience of informal research is acceptable where the applicant can demonstrate in depth experience of service user and carer involvement and research.
Professional experience for consultant/s:
- At least 3 years of relevant experience in undertaking high-quality social research;
- A demonstrated knowledge of the legal and policy framework;
- Significant knowledge and understanding of governance and accountability practice and processes;
- Extensive experience applying qualitative and quantitative methods of social research.
- Expertise in designing, facilitating and managing participatory processes;
- Proven experience in high quality drafting of user-friendly knowledge products such as books, articles, research papers, toolkits, guides, methodologies, analytical documents, policy papers and notes, project and program documents, baseline studies, desk reviews, comparative studies, etc. is an asset; and
- Excellent skills in comparative analysis.
- Strong analytical and drafting skills;
- Excellent writing and oral communication;
- Availability to work during the indicated /approved period.
The consultant/s shall report primarily to the decision making and recommendation Panel and the Partnership Board. Financial reporting will directly be handled by Interlink RCT.
Interested individual consultants must submit the following documents / information to demonstrate their qualifications:
- Technical proposal that should contain:
A brief methodology on how they will conduct the assignment. Explain why they are the most suitable for the work including past experience in similar assignments and the required qualifications. Latest CV of the Consultant/s and those of support team members that will assist in executing this assignment, should the consultant decide to work with a team. The Consultant/s should also include the names of least 2 references.
- Financial proposal specifying a fee per day and total requested amount including all related costs inclusive of VAT e.g. fees, expenses, travel costs, phone calls, etc.
- Study Timescale – the assignment will be carried out between September and October 2020.
- Submission Deadline – Interested consultants must submit their technical and financial proposals to Kathryn Rogerson-Davies at email@example.com no later than 5:30PM one the 31st July 2020. Late proposals will not be accepted.